Support and Maintenance

With our team of experienced IT professionals, Yellotech provides cost-effective IT support and maintenance services.

IT departments are under pressure to deliver more for less which is making meeting demand from the business while also maintaining service quality increasingly difficult. IT departments must also be able to support a range of strategic initiatives. IT support and maintenanceNew projects can require additional resources and expertise beyond the day-to-day operation of IT staff.

Yellotech's support and maintenance services provide companies with access to multi-skilled professionals that complement their internal teams. We tailor maintenance and support services to each client’s needs. Our experts will devise appropriate support and maintenance plans for your business. We will analyse the way your systems run and allocate appropriate experts to manage them remotely or to help your staff to manage them by theirself.

Remote monitoring and remote maintenance are central to our approach. We resolve system performance issues on a real-time basis.

Yellotech provides support through fixed term contracts (monthly or yearly support/maintenance contracts) or 'on-demand' support requests, to address your current problems or peaks in workloads.

Our services are delivered as and when you need them via remote access support. Over 95% of reported software problems can be solved remotely with the rest of the problems solved with your on-site help.

 

Reasons why companies choose us as their business partner

IT support services

 

IT outsourcing