Yellotech Privacy Policy

This Privacy Policy sets out how Yellotech uses and protects any information that you give Yellotech when you use this website or any of our services.

Yellotech takes steps to ensure it meets privacy principles and requirements with respect to your personal or business information under applicable privacy legislation. In general, you can view the Yellotech website without revealing any information about yourself. However, there are times Yellotech may seek and collect information from you, for example, when you contact us via the Contact Us page.

Personal Information We Collect

Yellotech collects personal information in a number of circumstances in the course of providing consulting services, project management services, support and maintenance services or outsourcing services. The personal information we collect may include:

  • contact information: name, address, telephone number, email address and other contact information
  • financial information: credit card numbers, bank name, billing address, transaction and purchase history with Yellotech
  • usage information and history: Yellotech managed IT services usernames and passwords, IP addresses, support ticket history


Use of Personal Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • for general administrative purposes of your IT services managed by us
  • for the purposes of improving our products and services
  • for billing purposes, including managing, administering, collecting or otherwise enforcing accounts
  • for clients relations purposes, we may contact clients to ensure their satisfaction with our services


Disclosure of Your Personal Information

Yellotech discloses personal information only as necessary to meet legal, regulatory, insurance, audit, processing and security requirements, with your consent, or as permitted or required by law. In no event will Yellotech disclose any personal information about any client to any third party without the client's express written consent. Yellotech has taken security measures to ensure client's information are protected against loss, alteration or misuse.

Clients Responsibilities

Clients identification usernames and passwords registered by Yellotech are the responsibility of the client to keep safe and confidential. Clients must ensure that only authorized personnel access their accounts. If for any reason you are concerned about this, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Your Consent

Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be explicit (for example, orally, electronically, or on a form you may sign describing the intended uses and disclosures of personal information) or implied (for example, when you provide information necessary for a service you have requested). You may provide your consent in some circumstances where notice has been provided to you about our intentions with respect to your personal information, and you have not withdrawn your consent for an identified purpose, such as by using an "opt out" option provided, if any. Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this privacy statement if applicable or otherwise at the time of collection.

Security

The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Authorized employees of Yellotech will have access to your personal information in order to fulfill their job requirements.

Privacy Policy Changes

Yellotech may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes. This privacy policy is effective as of January 1st, 2012.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

 

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